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UPDATE 27 AUGUST 2021: EDI data submission service has been turned off - you can no longer submit data to the HFEA electronically, and you should not access the EDI service or attempt to submit any data

FAQs

THIS PAGE IS UPDATED REGULARLY - See review history below

There are a few obvious differences between the current system used to submit your licensed treatment data to the HFEA, and PRISM;

  • Instead of submitting the forms directly from the patient record in IDEAS, you will access a PRISM portal in your internet browser.

  • errors in form completion will be detected in real-time and you won’t need to wait until the form is returned to find what they are - you won’t be able to submit the form until it is completed correctly

For a comparison table between old EDI and new IDEAS PRISM Portal see here What's Different in IDEAS PRISM Portal?

When will my clinic get integrated PRISM?

Depending on the wave you are in, it may be some weeks between the EDI is switched off and when you can submit data via PRISM. You will be unable to submit data to the HFEA in that interim period. Rest assured we are working with the HFEA on this, and they are aware that this will be the case.

Mellowood will be rolling out the implementation of our new interface with PRISM in waves. We will contact you to let you know when your wave will be.

Where do I find the error report to find which forms have errors in them and need corrected?

You won’t be able to submit a form if it has a ‘critical’ error in it - validation will be built into the API process so that you can correct errors in real time, at the point of submission.

This will reduce the significant effort needed to correct historic errors.

However, some forms can be submitted containing errors - these forms will be easily identified as they will be highlighted with a red ‘Attention required!’ box

When opened the description of the error will be at the top of the form.

If the error is due to an uncompleted field in IDEAS, once the field is completed the form should be ‘collected’ again to obtain the correct information, and then saved.

You will also have a suite of reports giving you better ability to extract and analyse the data from the Register.

How will we keep track of what data has not been submitted during the 'shut down phase?

Mellowood will supply queries and reports to identify outstanding forms which were not able to be submitted during the period of time when no data could be submitted.

What will happen to our old data?

Data in the existing Register will be migrated to the new Register by the HFEA.

If a patient was registered using the old EDI system, their data will need synchronised before you can submit any further forms. For more information see below and also at this link How to synchronise treatment cycle data with data previously submitted through EDI

What’s New!

Do i submit licensed treatment data the same way as before?

No, data will be submitted via a new IDEAS PRISM Portal. This is an application programme interface (API) that Mellowood will build into IDEAS, working to transfer licensed treatment data and forms from the data in your IDEAS system to HFEA PRISM.

During the downtime it is very important that you do not attempt to use EDI to ‘validate’ the forms - the validate function will not work as there is no communication with the HFEA, and you may disrupt the form submission report you will be using to identify what needs to be submitted once you are live with PRISM.

In the old system, you submitted forms from the patient file. With PRISM, you will navigate to the IDEAS PRISM portal in your internet browser, where you will log in with your IDEA username and password.

You will then locate your patient and submit their forms from the browser.

For more information go here How to log in to IDEAS PRISM Portal

Are the forms in PRISM the same as the forms that were in EDI?

The forms that are submitted through PRISM collect broadly the same information as those that you have been used to submitting via EDI.

One change is that the Treatment Form, documenting the lab data from egg collection to embryo transfer (or the end of the cycle) is now two separate forms - an Egg Collection Form which contains data up until the point of fertilisation check, and then an Embryo Creation form which collects information about any embryos created from the insemination, and their fates.

See the list of HFEA form types here PRISM Forms (Activities)

What if my patient was registered using the old EDI system, and I now have to submit an egg collection form using the new PRISM system?

In order for PRISM to recognise the patient, the first time you submit a form for them using PRISM you will need to synchronise the information from any previous submissions. This can be done with the click of a mouse and will only need to be done once - for more information click here How to synchronise treatment cycle data with data previously submitted through EDI .

Review History

Version Date Comment
Current Version (v. 31) Sept 10, 2021 08:59 Mhairi West :
clarification around similarity of old and new forms
v. 186 Mar 06, 2025 08:12 Mhairi West
note made re requirement for IDEAS core update. removal of info about old cycles . clarification of existing issues
v. 185 Feb 12, 2025 11:32 Mhairi West
added detail on the issues with surrogacy and thawing embryos brought into the clinic
v. 184 Feb 07, 2025 12:37 Mhairi West
removed the EDD requirement for outcome forms to appear
v. 183 Dec 02, 2024 13:48 Mhairi West
updates on recent fixes and some new errors
v. 182 Nov 26, 2024 12:49 Mhairi West
v. 181 Nov 05, 2024 16:07 Mhairi West
v. 180 Oct 14, 2024 10:16 Mhairi West
v. 179 Oct 03, 2024 13:58 Mhairi West
added known issue - multiple egg thaw forms
v. 178 Sept 30, 2024 13:33 Mhairi West
early outcome link to pregnancy test date in treatment plan tab
v. 177 Sept 02, 2024 14:19 Mhairi West
v. 176 Sept 02, 2024 14:15 Mhairi West
all clinics are now updated and have has their exsiting tickets addressed - The below issues are addressed by the next IDEAS PRISM Portal Update , which will be rolled out over spring 2024; Movements; This is resolved - Discarding donor sperm that you transported from another HFEA clinic - there is an erpsregref error on the Gamete Out form and it cannot be submitted. NOTE the form has changed slightly, see here https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/2928181249/How+to+Gamete+Movement+OUT#Update-December-2023 This is resolved - Gamete IN forms are now showing an error related to egg donors - even when no egg donor is involved. NOTE - There are a couple of extra field on the movement form - please see here for guidance https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/763953456/How+to+Gamete+Movement+IN#Spring-2024-Update You will no longer have the option to register a male as either a patient, or a partner if the primary patient hasn’t been registered yet - Accidental registration of a male as a patient - HFEA rules mean that the role cannot be changed without deleting all associated forms for the couple using IDEAS PRISM Portal , including registration , and starting again. This is error prone and we are discussing another solution. HFEA have now confirmed that this does not require reporting through PRISM - Male patient with stored sperm wishes to export out of UK. Currently, submission of a Registration and a Gamete out form is required. This scenario is not possible to report via PRISM, or IDEAS PRISM Portal at the moment.
v. 175 Sept 02, 2024 14:14 Mhairi West
de duplication exercise in the main is complete - Duplicate cycles in HFEA PRISM Mellowood are undertaking a major exercise to manually delete all the cycles that clinics have incorrectly submitted twice (once by EDI and then again by IDEAS PRISM Portal). This is thousands of cycles and will take months to complete. we are aware of the CaFC deadline - we cannot do this exercise any faster than we are doing now. HFEA PRISM team are aware. As a result you may see some cycles that you swear you already submitted and are now red again. In order to remove the duplicates sometimes i have to delete subsequent FET cycles. Please just submit these again .
v. 174 Aug 12, 2024 14:39 Mhairi West
detail added regarding cancelled fresh egg recipient cycles - no forms needed
v. 173 Aug 08, 2024 14:37 Mhairi West
added links to pages with help on movement of items with multiple freeze dates
v. 172 Jul 29, 2024 09:24 Mhairi West
Added Section on cancelled cycles cycles and what to submit
v. 171 Jul 29, 2024 09:24 Mhairi West
v. 170 Jul 19, 2024 10:19 Mhairi West
egg thaw FAQ updated and link to fix page added
v. 169 Jul 19, 2024 10:14 Mhairi West
update added for latest portal release (egg thaws and thaw forms collect button) , ongoing HFEA issues and du0licate cycle exercise
v. 168 Jul 10, 2024 10:06 Mhairi West
added question re DIUI and early outcome forms
v. 167 Jul 01, 2024 12:24 Mhairi West
v. 166 Jun 21, 2024 07:25 Mhairi West
v. 165 Jun 17, 2024 10:54 Mhairi West
v. 164 May 13, 2024 08:27 Mhairi West
clarity on non stimulated monitoring cycles
v. 163 Apr 25, 2024 12:23 Mhairi West
added question re unrequired egg thaw form in FET cycles
v. 162 Apr 18, 2024 11:25 Mhairi West
v. 161 Apr 15, 2024 09:34 Mhairi West
v. 160 Mar 27, 2024 14:33 Mhairi West
v. 159 Mar 18, 2024 21:22 Mhairi West
added question regarding freezing donor eggs on recipient record
v. 158 Feb 28, 2024 09:31 Mhairi West
updated advice on movements re Spring 2024 update
v. 157 Feb 14, 2024 13:51 Mhairi West
v. 156 Feb 13, 2024 10:49 Mhairi West
v. 155 Jan 24, 2024 11:37 Mhairi West
updated advice on 'cycle already exists'
v. 154 Jan 23, 2024 15:21 Mhairi West
update on error on Gamete movement in form after update
v. 153 Jan 12, 2024 11:01 Mhairi West
v. 152 Dec 12, 2023 10:14 Mhairi West
info on new registration options after Decemebr update
v. 151 Dec 12, 2023 10:09 Mhairi West
removal of older information ; We attempted to submit forms using the EDI system within IDEAS after the cut off time of 27 August 2021. Any attempt to report via EDI after the switch off on the 27/08/21 would not have been received by the HFEA (notification was provided to clinics many weeks in advance of this date to not use EDI from the 27/08/21 for reporting). Unfortunately these patients and cycles will not data sync, and you will have to add the data in manually with the ‘Collect form’ button.
v. 150 Nov 14, 2023 17:42 Mhairi West
v. 149 Nov 14, 2023 17:41 Mhairi West
v. 148 Nov 03, 2023 11:01 Mhairi West
mixing record already exists is resolved in Nov 2023 update - link added to help page
v. 147 Oct 30, 2023 11:26 Mhairi West
extra thaw from issue will be addressed by next update
v. 146 Sept 29, 2023 15:51 Mhairi West
partner does not exist error is resolved - amended instructions
v. 145 Sept 29, 2023 12:24 Mhairi West
added info on how to resolve a failed data sync
v. 144 Sept 15, 2023 09:55 Mhairi West
new ongoing issue - mixing record already exists and unique storage key
v. 143 Aug 31, 2023 11:48 Mhairi West
added question about troubleshooting 'unable to save registration form'
v. 142 Aug 21, 2023 11:42 Mhairi West
added ongoing issue of egg donor errors on Gamete In forms
v. 141 Jul 28, 2023 10:59 Mhairi West
v. 140 Jul 25, 2023 08:40 Mhairi West
v. 139 Jul 21, 2023 10:41 Mhairi West
v. 138 Jul 18, 2023 08:36 Mhairi West
re ordering of questions and some clarity arounf failed data syncs , which may actually have never been submitted by EDI initially
v. 137 Jun 29, 2023 10:34 Mhairi West
updated advice re partner sperm movement 0 GMO not required and will be removed in due course
v. 136 Jun 06, 2023 11:31 Mhairi West
v. 135 May 16, 2023 10:24 Mhairi West
added FAQ relate to embryo donation after storage for patient use
v. 134 Apr 17, 2023 09:35 Mhairi West
v. 133 Apr 12, 2023 10:10 Mhairi West
v. 132 Apr 12, 2023 09:48 Mhairi West
Added info about duplicate registration forms
v. 131 Apr 06, 2023 07:17 Mhairi West
added ongoing issues section
v. 130 Apr 06, 2023 07:10 Mhairi West
v. 129 Apr 06, 2023 07:09 Mhairi West
v. 128 Apr 04, 2023 11:41 Mhairi West
updated information regarding egg thaws
v. 127 Apr 04, 2023 11:39 Mhairi West
v. 126 Apr 04, 2023 11:13 Mhairi West
v. 125 Mar 27, 2023 16:40 Mhairi West
Removal of older infomration ;
Unsubmitted data - during downtime and for regular validation
How will we keep track of what data has not been submitted during the 'shut down phase?
Mellowood will supply queries and reports to identify outstanding forms which were not able to be submitted during the period of time when no data could be submitted https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/2447867909.
What will happen to our old data?
Data in the existing Register will be migrated to the new Register by the HFEA.
If a patient was registered using the old EDI system, their data will need synchronised before you can submit any further forms. For more information see below and also at this link https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/2472902778.
If you did not submit a form through EDI , then there will be nothing to sync.
Cycle type does not appear on backlog query results
You may find that some cycle types do not appear on your backlog query results. this could be because they haven’t been configured correctly. This can only be checked by Mellowood staff - please contact support@mellowoodmedical.com, and use PRISM as the subject line.
v. 124 Mar 27, 2023 16:34 Mhairi West
removal of intro information about PRISM;
There are a few obvious differences between the current system used to submit your licensed treatment data to the HFEA, and PRISM;

Instead of submitting the forms directly from the patient record in IDEAS, you will access a PRISM portal in your internet browser.

errors in form completion will be detected in real-time and you won’t need to wait until the form is returned to find what they are - you won’t be able to submit the form until it is completed correctly. An addendum to that is described below, regarding retrospective switch on of rules by HFEA.

when freezing, thawing or shipping, you will be querying a ‘live’ HFEA database, rather than your IDEAS system
v. 123 Mar 27, 2023 16:32 Mhairi West
warning message not to resubmit EDI forms - report as a failed data sync
v. 122 Mar 01, 2023 13:18 Mhairi West
v. 121 Feb 22, 2023 15:13 Mhairi West
Added link to Clinic Focus , and info about retrospective switch on of validation rules
v. 120 Feb 15, 2023 15:23 Mhairi West
removed old references not longer required
v. 119 Feb 15, 2023 12:42 Mhairi West
v. 118 Feb 10, 2023 17:34 Mhairi West
v. 117 Feb 06, 2023 11:22 Mhairi West
v. 116 Feb 03, 2023 14:50 Mhairi West
information on feb 2023 update which means Treatment cycle form for Frozen cycle will not appear until the thaw has been done
v. 115 Feb 03, 2023 12:01 Mhairi West
- removed PRISM install timeline question - everyone now has integrated PRISM.
- Added clarification re actions after investigation into extra thaw forms
- Added comment on solution to incorrect partner registration
v. 114 Feb 03, 2023 11:56 Mhairi West
added question about extra thaw forms and what probably causes them
v. 113 Jan 12, 2023 14:54 Mhairi West
added detail on partner sperm movement out of UK
v. 112 Jan 10, 2023 13:08 Mhairi West
added HFEA guidance for when a male is accidentally registered as a patient
v. 111 Jan 10, 2023 13:07 Mhairi West
v. 110 Dec 16, 2022 13:15 Mhairi West
clarification on FET treatment cycle forms
more info on pregnancy outcome validation error
v. 109 Nov 14, 2022 12:40 Mhairi West
v. 108 Nov 09, 2022 09:28 Mhairi West
link to surrogacy page added
v. 107 Nov 08, 2022 19:57 Mhairi West
v. 106 Oct 25, 2022 12:53 Mhairi West
addition of fAQ - how to remove donors who didn't go ahead from the PRISM backlog report
v. 105 Sept 20, 2022 12:57 Mhairi West
addition of information about DI forms - insemination form needs completed in IDEAS for PRISM form to autopopulate
v. 104 Sept 16, 2022 14:00 Mhairi West
Added a question relating to lining thaw cycles to original freeze cycles
v. 103 Sept 08, 2022 09:40 Ryad Tally
v. 102 Sept 02, 2022 14:12 Ryad Tally
v. 101 Aug 23, 2022 13:51 Mhairi West
v. 100 Aug 23, 2022 11:12 Mhairi West
screenshot for frozen egg error
v. 99 Aug 18, 2022 08:49 Mhairi West
v. 98 Aug 15, 2022 18:33 Mhairi West
v. 97 Jul 29, 2022 13:25 Mhairi West
v. 96 Jul 14, 2022 12:52 Mhairi West
v. 95 Jul 14, 2022 10:02 Mhairi West
detail of common error when using thawed eggs
v. 94 Jul 11, 2022 10:13 Mhairi West
v. 93 Jul 02, 2022 10:42 Ryad Tally
v. 92 Jun 24, 2022 15:17 Ryad Tally
v. 91 Jun 24, 2022 13:16 Ryad Tally
v. 90 Jun 24, 2022 13:12 Ryad Tally
v. 89 Jun 24, 2022 13:00 Ryad Tally
v. 88 Jun 24, 2022 11:07 Mhairi West
v. 87 Jun 07, 2022 09:19 Mhairi West
clarification of requirements for registration of donors, how to ensure the DIUI tx forms are avaialble
v. 86 Jun 01, 2022 12:13 Mhairi West
v. 85 May 25, 2022 14:11 Mhairi West
v. 84 May 25, 2022 11:42 Mhairi West
v. 83 May 05, 2022 14:33 Mhairi West
v. 82 Apr 11, 2022 15:56 Mhairi West
v. 81 Mar 21, 2022 16:55 Mhairi West
v. 80 Mar 11, 2022 11:14 Mhairi West
v. 79 Mar 09, 2022 16:55 Mhairi West
v. 78 Mar 07, 2022 14:19 Mhairi West
v. 77 Feb 25, 2022 15:40 Mhairi West
v. 76 Feb 24, 2022 16:48 Mhairi West
v. 75 Feb 22, 2022 10:27 Mhairi West
surrogacy FET clarification
v. 74 Feb 22, 2022 10:04 Mhairi West
partenr registration in donor tx and gamete providers with donor embryos
v. 73 Feb 21, 2022 16:32 Mhairi West
v. 72 Feb 16, 2022 08:16 Mhairi West
v. 71 Feb 15, 2022 17:20 Mhairi West
v. 70 Feb 15, 2022 15:27 Mhairi West
information added about shared motherhood
v. 69 Feb 11, 2022 16:28 Mhairi West
v. 68 Feb 10, 2022 17:17 Mhairi West
v. 67 Feb 10, 2022 17:09 Mhairi West
how to solve 'no partner registration'
v. 66 Feb 04, 2022 11:33 Mhairi West
v. 65 Feb 04, 2022 11:10 Mhairi West
FAQ added - NHS number already registered error fix
v. 64 Jan 31, 2022 17:25 Mhairi West
v. 63 Jan 31, 2022 09:26 Mhairi West
info regarding old EDI treatment form numbers
v. 62 Jan 26, 2022 15:47 Mhairi West
v. 61 Jan 26, 2022 15:32 Mhairi West
question added re stimulation tretament feature
v. 60 Jan 21, 2022 12:13 Mhairi West
data sync issues - use of EDI
v. 59 Jan 12, 2022 11:11 Mhairi West
info about donor registration and file tye
v. 58 Jan 12, 2022 10:54 Ryad Tally
v. 57 Jan 10, 2022 17:05 Ryad Tally
v. 56 Jan 10, 2022 17:04 Ryad Tally
v. 55 Jan 10, 2022 17:02 Ryad Tally
v. 54 Jan 10, 2022 16:37 Mhairi West
v. 53 Jan 10, 2022 16:36 Mhairi West
clarification of Gamete In and Out actions in IDEAS
v. 52 Jan 10, 2022 14:15 Mhairi West
v. 51 Jan 07, 2022 16:13 Ryad Tally
v. 50 Jan 07, 2022 15:52 Ryad Tally
v. 49 Jan 07, 2022 15:50 Ryad Tally
v. 48 Jan 07, 2022 15:43 Ryad Tally
v. 47 Jan 06, 2022 13:23 Mhairi West
Q about physical characteristics needing recoding in system config for donor registration
v. 46 Jan 06, 2022 13:13 Mhairi West
Q about lack of outcome form added
v. 45 Jan 05, 2022 14:13 Ryad Tally
v. 44 Jan 05, 2022 12:24 Mhairi West
information about changes to system config lists (ethnicity and country), and also provision of document re access to HFEA PRISM
v. 43 Dec 01, 2021 10:13 Mhairi West
v. 42 Nov 29, 2021 12:03 Mhairi West
clarification re sperm/egg donor registration and nature of IDEAS record.
v. 41 Nov 19, 2021 14:19 Mhairi West
v. 40 Nov 17, 2021 11:08 Mhairi West
v. 39 Nov 17, 2021 10:57 Mhairi West
v. 38 Nov 15, 2021 10:59 Mhairi West
info added re treatment cycle forms for frozen cycles
v. 37 Nov 08, 2021 12:19 Mhairi West
v. 36 Nov 08, 2021 12:18 Mhairi West
v. 35 Nov 05, 2021 09:39 Mhairi West
v. 34 Nov 03, 2021 19:37 Mhairi West
v. 33 Nov 02, 2021 10:44 Mhairi West
v. 32 Sept 15, 2021 07:39 Mhairi West
update links and clarification in error section
v. 31 Sept 10, 2021 08:59 Mhairi West
clarification around similarity of old and new forms
v. 30 Sept 01, 2021 13:50 Mhairi West
v. 29 Sept 01, 2021 12:51 Mhairi West
v. 28 Sept 01, 2021 10:48 Mhairi West
v. 27 Aug 26, 2021 11:58 Mhairi West
v. 26 Aug 26, 2021 11:48 Mhairi West
v. 25 Aug 24, 2021 11:07 Mhairi West
v. 24 Aug 23, 2021 12:54 Mhairi West
v. 23 Aug 23, 2021 12:54 Mhairi West
v. 22 Aug 23, 2021 12:53 Mhairi West
v. 21 Aug 10, 2021 14:04 Mhairi West
v. 20 Aug 10, 2021 12:27 Mhairi West
v. 19 Aug 10, 2021 12:25 Mhairi West
v. 18 Aug 10, 2021 12:25 Mhairi West
v. 17 Aug 10, 2021 12:24 Mhairi West
v. 16 May 10, 2021 17:24 Mhairi West
v. 15 May 10, 2021 17:01 Mhairi West
v. 14 May 10, 2021 16:47 Mhairi West
v. 13 Jan 28, 2021 10:12 Mhairi West
v. 12 Dec 01, 2020 15:02 Mhairi West
v. 11 Nov 30, 2020 19:25 Mhairi West
v. 10 Nov 30, 2020 17:12 Mhairi West
v. 9 Nov 30, 2020 17:10 Mhairi West
v. 8 Nov 30, 2020 17:07 Mhairi West
v. 7 Nov 30, 2020 17:05 Mhairi West
v. 6 Nov 30, 2020 16:45 Mhairi West
v. 5 Nov 30, 2020 16:40 Mhairi West
v. 4 Nov 30, 2020 16:34 Mhairi West
v. 3 Nov 30, 2020 16:05 Mhairi West
v. 2 Nov 30, 2020 15:47 Mhairi West
v. 1 Nov 30, 2020 15:28 Mhairi West
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