Clinics are able to make appointments available for online booking via the Patient Portal. The clinic can select which appointment types and timeslots are available for online booking using the Appointment Rosters in IDEAS.

Some clinics may only want one appointment type available for booking in the patient portal (eg. New Patient appointments). In this case, Mellowood can set this procedure type directly in the patient portal so that other appointment types are not unintentionally made available to the patient for booking. Please contact Mellowood Medical if you'd like to configure this set up in your portal.

Step-by-step guide

Go to File > System Configuration > Appointment Roster.
Select the 'Online Booking' option for rosters or timeslots you want to be available for online booking in the Patient Portal.
Patients may book any of the available appointments in the Patient Portal under Calendar > Book Appointment.

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