THIS PAGE IS UPDATED REGULARLY - See review history below
When will my clinic get integrated PRISM?
Depending on the wave you are in, it may be some weeks between the EDI is switched off and when you can submit data via PRISM. You will be unable to submit data to the HFEA in that interim period. Rest assured we are working with the HFEA on this, and they are aware that this will be the case.
Mellowood will be rolling out the implementation of our new interface with PRISM in waves. We will contact you to let you know when your wave will be.
How do I access the IDEAS PRISM Portal?
A link to the IDEAS PRISM Portal is available in the Picklist area on the patient record. Double click on that to direct you to your browser (this must be Firefox, Edge or Google Chrome by default) this will allow you to log in to your IDEAS PRISM Portal with your IDEAS username and password, and should open with the patient whose record you accessed the picklist from.
How do I access the HFEA PRISM site for my clinic?
To view your submitted forms, validation reports, donor family reports etc you can access the HFEA PRISM site. Please see the below document for more information. YOU SHOULDN'T SUBMIT ANY FORMS VIA THE HFEA PRISM WEBSITE - YOU MUST DO THIS VIA IDEAS PRISM PORTAL.
It was not always the case but IDEAS clinic staff can now access HFEA PRISM. This should help with problems by allowing you to do various things including;
Double checking if patients have already been registered with HFEA
In the event of the data sync not ‘finding’ the patient, double checking that the sync is not being performed with a different name in IDEAS as that they were originally registered in EDI with
Double checking how many embryos have been reported frozen in the past via EDI, usually required when reporting an FET and an unexpected number of embryos is available for thaw, or when discarding.
Double checking on cycles reported if a duplication error happens
Unsubmitted data - during downtime and for regular validation
How will we keep track of what data has not been submitted during the 'shut down phase?
Mellowood will supply queries and reports to identify outstanding forms which were not able to be submitted during the period of time when no data could be submitted Query to manage HFEA form submission.
What will happen to our old data?
Data in the existing Register will be migrated to the new Register by the HFEA.
If a patient was registered using the old EDI system, their data will need synchronised before you can submit any further forms. For more information see below and also at this link How to synchronise IDEAS data with data previously submitted through EDI.
Cycle type does not appear on backlog query results
You may find that some cycle types do not appear on your backlog query results. this could be because they haven’t been configured correctly. This can only be checked by Mellowood staff - please contact support@mellowoodmedical.com, and use PRISM as the subject line.
Data sync problems
We attempted to submit forms using the EDI system within IDEAS after the cut off time of 27 August 2021.
Any attempt to report via EDI after the switch off on the 27/08/21 would not have been received by the HFEA (notification was provided to clinics many weeks in advance of this date to not use EDI from the 27/08/21 for reporting).
Unfortunately these patients and cycles will not data sync, and you will have to add the data in manually with the ‘Collect form’ button.
Patient Registration
I want to register my patient in PRISM but the overview page in IDEAS PRISM Portal does not show me the button to submit a registration form
You cannot submit a registration form for a patient/donor unless there is a licensed treatment cycle recorded in that patient’s IDEAS record. This cycle should contain a date in the ‘start of follicular phase’ field, on the treatment plan tab.
If the patient is not ready to start treatment, you will still need to have the cycle setup and ensure that you have entered the ‘Treatment plan assigned’ date on the Treatment plan tab. The patient can then be reported on a registration form.
Partner Registration
My patient is registered and has an active treatment cycle but there is an error when i submit the embryo creation form that the partner must be registered. When i access her partner’s IDEAS PRISM Portal record , there is no option to data sync or add registration form
Ensure that the partner is named on the Intended Treatment tab of the treatment cycle. If it doesn’t pre populate, click the three dots and select the partner manually.
My patient is having treatment with donor sperm - does her partner have to be registered?
From HFEA;
‘If her partner (male of female) intends to the a legal parent then they should be registered.’
Change of Role - guidance
I need some guidance on accidentally registering a male partner as a patient
From HFEA;
'You can only register a female as a patient, a male can either be a partner, sperm donor or an intended father. If there are no associated cycles or treatments, you can delete the registration and submit again as a partner, if that is the case. Please note that if he is a partner linked to a patient, you have to first unlink from the patient, then delete.'
Donor Registration
I want to register my donor in PRISM but the overview page in IDEAS PRISM Portal does not show me the button to submit a registration form
You can register the donor who have donated at your clinic by creating their file as a New patient in IDEAS - NOT as an External Sperm / Egg donor) - for more information on this follow this link Donor registration - 'new patient' or new 'external semen donor'? Geographical variations , and also How to - Gamete Movement IN .
External Sperm / Egg donor registration is only to be used where the donor has already been registered at another UK centre, and you are importing their gametes.
Once you have created the file, if it is a full patient record, ensure you have selected the ‘Additional information’ tab, and tick one of the checkboxes ‘Semen donor’ or ‘Ovum donor’.
Alternatively, you can submit a registration form for a donor IF there is a licensed treatment cycle recorded for the recipient, linking the donor as the source of eggs or sperm.
If you have retrospectively been adding sperm donors to IDEAS using the ‘new external donor’ option, these will most likely need converted to ‘patient’ file types. Please contact Mellowood Support if this is the case.
Summary;
correct record type
Click ‘Register’ in IDEAS to allocate a number
if full record, tick ‘sperm donor’ on additional information
I have not got the option to register a donor, either in-house or where donor sperm has been brought in directly from outside the UK
Please ensure;
the donor has a full patient record
‘Semen donor’ has been ticked on the demographic details>additional information page
You have registered the donor in IDEAS (clicked the ‘Register’ button)
I’m having trouble registering a donor
Donors brought in from other UK clinics (i.e. already registered with HFEA) should be added to IDEAS as a ‘new external sperm donor’ - you will not have to register these donors, you will just have to submit a Gamete In Form.
Donors brought in from overseas, and in house donors should have a full patient record, and will have to be registered with HFEA. - check above to ensure you have done everything required.
See this page for more detailed information Gamete Movements In and Out & Donor registration .
I am registering a donor, and all physical characteristics have been entered into IDEAS but they are not autofilling the PRISM registration form
The HFEA have supplied new lists of characteristics that are coded differently from the previous EDI system. If you take a look at this illustration for the list of Eye colour, you will see a column called ICD10 Code. If it has a value in it, you are to keep it and soft delete all other options.
Do this for Hair colour, Ethnicity and Skin colour
We added someone to IDEAS as a donor but they changed their mind before they went ahead with donation. They still show up on our backlog report as requiring registration. How do i remove them from the backlog?
The donor is appearing on the backlog because ‘semen donor' is ticked on the additional information tab in the Demographic Details folder. Untick this box and the donor will disappear from the backlog, and the registration form will disappear from their IDEAS PRISM Portal page.
My patient has had a treatment cycle, and now they are going to be a donor for someone else - how do I register them?
Instead of creating a new registration form for your patient, you should navigate to their records in IDEAS PRISM Portal and submit a ‘Change of Role’ form. This will allow changes to the original patient registration form rather than submit a completely new donor registration form.
Shared Motherhood/Embryo Donation Registration Scenarios
We have imported some embryos from overseas for a same sex male couple. Who do we need to register in PRISM?
You will have to register the gamete providers in PRISM before you submit the Gamete In form.
You will also have to register both male patients as Intended patients (if the both intend to be legal parents.
Shared Motherhood Registration
We are trying to register a female same-sex couple who are undergoing a shared motherhood treatment cycle (one woman is having the egg collection and her partner is having the embryo transfer). How should we register these patients as we understood that this is no longer considered a donor cycle
Please go to this page for more information Shared Motherhood and PRISM
Common Registration issues
as part of our process, or accidentally, we have two records for the same patient and this is causing problems when data syncing in the IDEAS PRISM Portal. I need to merge both records
Please see the page Merging patient records .
NB this action should only be taken when absolutely necessary and Mellowood Medical take no responsibility for incorrect / misuse of the tool.
How do i autopopulate my patient registration forms with information about;
Consent to Disclosure information,
Healthcare number,
Number of previous pregnancies and live birth
Date of intercourse without contraceptive
You can enter these details manually into the form, or you can complete the Progress Note entitled HFEA PRISM, which Mellowood will have added to your IDEAS system at the time of installation.
If you would like to incorporate these questions into another currently in use Progress Note, please submit a request to Support@mellowoodmedical.com
I am entering UK as a country of birth but am receiving an error on my registration form
The HFEA list of countries has changed - UK is now ‘United Kingdom of Great Britain & Northern Ireland’.
You will need to soft delete ‘UK’ and ‘Northern Ireland’ from your countries list - Got to File>System Configuration>Country. There will be a list of countries available, select UK and then click the Delete icon. Do the same for Northern Ireland.
I receive an error relating to ethnicity in the registration form
The HFEA have changed their list of ethnicity options on the registration form. You will need to edit the list of ethnicity available in your system. Go to File>System Configuration>Lists>Ethnicity. Anything in the ICD10 code column with HFEA2 code should be selected and deleted by clicking Edit, selecting the item and clicking Delete icon.
Patient Registration - I have entered NHS number and passport number in IDEAS, and select Passport in PRISM but I get an error & can only submit NHS number
When a patient has both an NHS number and passport on demographics, on Prism you can select between either one to submit the registration under.
If you select Passport instead of NHS number, firstly CLEAR the NHS number on the PRISM portal, then change the identification type to Passport
What is the NHS Status indicator code?
You may get an error that the NHS Number Status Indicator Code is missing. This is a requirement by the HFEA, not IDEAS. You can use the ‘HFEA PRISM’ Progress note to record this information for the patient, or complete this directly on the PRISM portal form.
If using NHS number (rather than passport number), you will need to do some trace checks and state what checks you have done, identified by a list supplied by HFEA.
My patient changed their name since the last time i submitted information about them. The data sync doesn’t work and i cannot submit any more forms.
If the patient has been registered under a different name or DOB, the data sync process will present the different options that the patient may been registered under in a drop down menu. Each option should be chosen and the data sync clicked until you find the correct one and the system finds the patient.
You will need to revert the patients record in IDEAS to the name they were last registered with the HFEA.
Then navigate to the IDEAS PRISM Portal and perform the data sync. This should now recognise the patient name and retrieve any old edi data.
Now change the name in IDEAS to their current name, save and navigate to the Portal. Select ‘edit form’, to the right of the registration form, recollect the new data which will collect the new name and click submit.
I am trying to data sync my patient registration details but I get an error saying that the ‘NHS number has already been registered at this centre’ or a ‘uniqueregnum’ error
The most likely explanation for this is that the patient has already been registered previously in EDI but with a different name. For this reason the data sync process doesn’t work as all the details do not match.
You can check how the patient was originally registered with HFEA by accessing HFEA PRISM (as opposed to via IDEAS PRISM Portal). If you are unsure how to do this please see the instructions at the top end of this page, ask your PR, or contact PRISM support at HFEA.
If the patient was indeed originally registered with a different name, take the actions explained in the FAQ above - this should resolve the problem.
TREATMENT CYCLE FORM - REPLACES ITT FORM
I get a ‘cycle already exists’ error when i try to submit a Treatment Cycle form
Please see this page for instructions on how to resolve this error Treatment cycle \ Donor Insemination - Cycle already exists Error
My patient started stimulation drugs, and i reported on the Treatment Cycle form, but they didn’t not respond and the egg collection was cancelled. How do i cancel this cycle?
The cycle cancellation should be reported on the Egg collection form.
Ensure that you have ticked the ‘cycle cancelled’ box on the treatment plan and ticked treatment and cycle completed.
This should prompt an egg collection form in IDEAS PRISM Portal where you can report the cancelled cycle.
I always have to manually tick ‘stimulated' on the treatment form ‘Treatment feature' list
A treatment feature must always be selected. To ensure that stimulated is autoticked when the form is collected, select ‘stimulation’ on the Performed treatment tab
I need the EDI treatment form number to supply to another centre, where i am exporting gametes/embryos
Please see answer below, under Gamete In - you no longer need these EDI form numbers.
EMBRYO CREATION & USE FORM
When i try to submit an embryo creation and use form i get a error indicating that there is no partner linked to the patient, but when i check the partner registration form they definitely are linked
This error results from registering the partner before the patient, and the linkage doesn’t register properly.
To resolve;
open the partner registration form
Unlink the partner from the patient
SAVE
Collect the partner registration form again and relink to the patient
Save/Submit.
Then return to the Embryo Creation & Use form , recollect, save and submit. The error should be resolved
I am using thawed eggs but i get errors relating to the egg when submitting the Embryo Creation and Use form
Remove any numbers from the ‘fresh eggs used’ box at the top end of the form and save - errors should resolve.
IUI
I cannot register my patients to report IUI cycles using partner sperm
IUI cycles are reported in bulk to HFEA annually. They are not reported through PRISM, and patients do not need to be registered with the HFEA.
I cannot see a treatment form for a DIUI cycle in IDEAS PRISM Portal
Partner IUI is not reportable to the HFEA. In order to indicate to IDEAS PRISM Portal that a cycle is DIUI, rather than IUI and therefore a form is required you must identify that the sperm source is a donor, in the Gametes tab of the treatment cycle.
The Donor Insemination form does not autocomplete with the donor details
You must complete the insemination event in the treatment cycle folder, as this is where donor information and insemination date information is pulled from;
I have reported a DIUI cycle, but the early outcome form has an error mentioning treatment features
The error is most likely that you have not selected the stimulation status of the cycle on the DI form. Go back to the form and select ‘stimulated’ or ‘not stimulated’ - this should resolve the error.
Frozen Cycles
What is a treatment cycle form? I didn’t need to submit anything like this before for frozen embryo cycles.
I have submitted a treatment cycle form for an FET cycle but it was cancelled before we thawed/warmed any embryos? What should I do?
This is a change - you now have to submit a Treatment Cycle form, to report that you are carrying out a thaw cycle.
YOU SHOULD ONLY SUBMIT THIS IF THE THAW GOES AHEAD - IF THERE IS A TREATMENT FORM TO SUBMIT IN IDEAS PRISM PORTAL BUT THE CYCLE WAS CANCELLED, REMOVE THE START DATE FROM THE TREATMENT CYCLE AND IT WILL BE REMOVED
If the thaw doesn’t go ahead you don’t need to submit any forms.
Why is Frozen Embryo Transfer form submission different now - why do i have to add data manually?
The HFEA have introduced increased traceability validation related to the use of previously frozen eggs and embryos.
Previously, when submitting a form to report a frozen embryo thaw and transfer form, the form would autopopulate with the thaw details.
However increased validation rules implemented by HFEA mean that any eggs or embryos thawed in a treatment cycle must have been reported as frozen in a previous data submission (via EDI or PRISM). When thawing, you will have to identify specifically which treatment cycle dates the eggs/embryos have been thawed from - you will be offered a choice in the form, based on previous data submissions.
Mellowood cannot program this form to autocomplete, as the link to the previous freeze cycle must be manually confirmed.
I thawed some embryos but they didn’t survive. I then thawed a second batch of embryos, which were frozen in a different treatment cycle. How do i report this?
If embryos originate from e.g. two different treatment cycles, their thaws need to be reported as two separate thaw events within the same form. This is to ensure the traceability described above. You will be provided with the correct number of thaw forms.
I cannot collect the ‘Thaw Biopsy refreeze’ form in IDEAS PRISM Portal - nothing happens when i click 'collect
Ensure that you have connected your thaw cycle to the original freeze cycle in IDEAS - this original freeze cycle may be a 'gamete/embryo movement in' cycle type. For more information on this click here IDEAS PRISM Portal - requirements for thaw cycles in IDEAS .
You must NOT use the thaw direct from the IDEAS cryomodule in thaw cycles - you will not be able to report these cycles to HFEA
Surrogacy
For detailed information on surrogacy and HFEA PRISM click here Surrogacy and HFEA PRISM
Outcomes
My patient is not pregnant after their treatment. How do I report that to HFEA - there isn’t a ‘not pregnant’ option to tick?
You should report 0 foetal hearts and 0 sacs on the early outcome form. This is imposed by HFEA rules and Mellowood Medical cannot change this
My patient has a clinical outcome (Live birth, miscarriage etc) but there is no outcome form available in IDEAS PRISM Portal
One potential issue could be the lack of Clinical pregnancy date in the treatment plan tab;
The report will only list Pregnancy Outcomes for patients that have been in gestation for 37 weeks or more (providing the Estimated Date of Delivery is entered). In cases where a patient has pregnancy outcome where they did not reach full term (miscarriage) - you should end the cycle with the ‘Cycle completed’ tick box - this will then allow you to enter the pregnancy outcome on PRISM
Please also ensure that the patients
Pregnancy test date and result is entered
Clinical pregnancy date (gestational ultrasound scan when fetal hearts were observed)
EDD - which is auto calculated from pregnancy test date
My patient is has reported an early outcome which will not require a pregnancy outcome submission but there is one to complete in PRISM
Opposite of the above question - remove clinical and estimated delivery dates and the pregnancy outcome form should disappear in PRISM
i get an error relating to pregnancy outcomes and fetal hearts mismatch but i think it’s incorrect
for more info click here Early Outcome / Pregnancy Outcome Form - Incorrect number of fetal hearts .
Note we are working with HFEA to work out how to resolve some retrospective issues. On support tickets we may ask you to set these cases aside for the time being.
Gamete OUT
also see How to - Gamete Movement OUT
I am discarding donor sperm , using the correct method directly from cryomodule, but no Gamete Out forms appear in IDEAS PRISM Portal
Most likely you have not ticked ‘sperm donor’ on the additional information page in the Demographic Details. Tick this and re-access IDEAS PRISM Portal.
Partner sperm movement between UK centres
This is not reportable to the HFEA but I unintentionally create an unrequired Gamete In or Out form in the patient’s PRISM record when I bring partner sperm in or out of my clinic, which then appears on my backlog report
For partner sperm movement you should record the movement slightly differently in IDEAS to that of donor sperm, to prevent the creation of the Gamete In or Out form. See these pages How to - Gamete Movement IN , How to - Gamete Movement OUT .
Partner sperm movement to outside UK
I am shipping partner i.e. non-donor sperm outside of the UK and need to report this on a Gamete Out form. How do i do this?
You should use the Ship option from the cryomodule, in the same manner as you would for any sperm movement. You should tick ‘international’ and choose the country from the drop down below this. Indicating the country in the ‘shipping to’ is not sufficient to prompt a Gamete Movement Out form.
Gamete IN
See also How to - Gamete Movement IN
I want to submit a Gamete In form but I don’t see it in IDEAS PRISM Portal
Gamete/embryo movement is dealt with slightly differently by HFEA PRISM and therefore your workflow in IDEAS will be slightly different. It is important that your patients and, in particular, donors are in IDEAS in the correct record format, for this process to work correctly. IMPORTANT - PLEASE READ How to - Gamete Movement IN.
In brief, to submit a Gamete In form to report import of gametes/embryos from another UK clinic you will to ensure;
the supplying centre has submitted a Gamete Out form to the HFEA
The HFEA number of the supplying centre
the registration number of the egg supplier FROM THE SUPPLYING CLINIC
You have created a Gamete In treatment cycle and used the ‘Gamete Movement In’ lab event to store them in IDEAS (DO NOT USE THE CRYOSTORE LAB EVENT)
Please note the following from HFEA;
Issue Description: Movements to/from API clinics not yet deployed to PRISM won't be able to be completed.
Recommendation: Unless you are sending / receiving from a clinic that enters data directly to PRISM (see user guide for list), you will need to wait until the end of the deployment period until you can post this record.
I am submitting a Gamete In form to report receiving embryos from another UK clinic but the embryos are not available in PRISM to choose
You should double check with the supplying centre that they have submitted a Gamete Out form - this will make the gametes/embryos available for you to select from the HFEA inventory in PRISM. You should also double check the original registration number used in the centre that they were originally registered, of the patient who supplied the eggs to create .
Follow this link for more information Gamete Movement In - No Inventory available
Gamete OUT
I am sending gametes/embryos to another clinic. How do I do this in IDEAS to prompt a 'Gamete OUT' form in IDEAS PRISM Portal?
Gamete/embryo movement is dealt with slightly differently by HFEA PRISM and therefore your workflow in IDEAS will be slightly different. It is important that your patients and, in particular, donors are in IDEAS in the correct record format, for this process to work correctly. IMPORTANT - PLEASE READ How to - Gamete Movement OUT .
The Gamete Out treatment type has been removed from your system - you should no longer (and cannot) report gamete/embryo movements out of your clinic (to another clinic or to discard them) using a treatment cycle.
All movements out are now performed in cryostorage module, accessible by clicking the snowflake.
To remove an item form storage and prompt a Gamete Out form to be available in the IDEAS PRISM Portal, if transferring to another clinic (UK or outwith);
the gametes/embryos should be removed from the IDEAS record using the ‘Ship’ option in the cryomodule, identifying the transfer type by checking the appropriate option, and then selecting the location from the drop down - see screen shots below.
‘Reason for shipping’ and ‘shipped to’ are not required for PRISM but can be completed for your own records
To discard embryos/donor gametes at the end of storage see below.
I am discarding embryos/gametes at the end of their storage period - how do I do this in IDEAS to prompt a ‘Gamete OUT’ form in PRISM?
This method is subject to your clinic having the most up to date version on IDEAS PRISM Portal
Please read in conjunction with the above question.
If you are discarding embryos e.g. at the end of consented storage period - you should use the ‘Discard’ option in the cryomodule.
I am sending gametes/embryos to another UK clinic - how do i obtain the EDI treatment form number reporting their creation, to supply to the receiving clinic?
You do not need to supply the EDI treatment form number any more - the supplying centre will not require it as they will be identifying the gametes/embryos in PRISM from the live inventory, not the treatment form number. This has been confirmed by HFEA.
Errors
Where do I find the error report to find which forms have errors in them and need corrected?
Error reporting happens slightly differently in PRISM. HFEA validation rules are applied in real time, and you will immediately know if your form has a ‘critical’ error in it - you will be told you cannot submit the form, and information on the error will be reported at the top of the form.
However, some forms can be submitted containing ‘less critical’ warnings. These forms will be accepted by the HFEA, you will received a confirmation that they have been accepted, but they will be highlighted with an ‘Attention Required’.
When opened the description of the error will be detailed at the top of the form. For more detailed information click here Form errors .
How to do I access reports e.g. donor family limit, as I used to do from EDI?
These reports are available on HFEA PRISM website. Please see the document at the top of this page describing how you can access HFEA PRISM.
What’s New!
Do i submit licensed treatment data the same way as before?
No, data will be submitted via a new IDEAS PRISM Portal, which is held within your internet browser, rather than within your IDEAS software. The IDEAS PRISM Portal is an application programme interface (API) linked to your IDEAS database, working to transfer licensed treatment data and forms from the data in your IDEAS system to HFEA PRISM.
During the downtime it is very important that you do not attempt to use EDI to ‘validate’ the forms - the validate function will not work as there is no communication with the HFEA, and you may disrupt the form submission report you will be using to identify what needs to be submitted once you are live with PRISM.
In the old system, you submitted forms from the patient file. With PRISM, you will navigate to the IDEAS PRISM portal in your internet browser, where you will log in with your IDEA username and password.
You will then locate your patient and submit their forms from the browser.
For more information go here How to log in to IDEAS PRISM Portal
Are the forms in PRISM the same as the forms that were in EDI?
The forms that are submitted through PRISM collect broadly the same information as those that you have been used to submitting via EDI.
One change is that the Treatment Form, documenting the lab data from egg collection to embryo transfer (or the end of the cycle) is now two separate forms - an Egg Collection Form which contains data up until the point of fertilisation check, and then an Embryo Creation form which collects information about any embryos created from the insemination, and their fates.
See a comparison of old and new form types here PRISM forms - comparison with EDI forms
What if my patient was registered using the old EDI system, and I now have to submit an egg collection form using the new PRISM system?
In order for PRISM to recognise the patient, the first time you submit a form for them using PRISM you will need to synchronise the information from any previous submissions. This can be done with the click of a mouse and will only need to be done once - for more information click here How to synchronise IDEAS data with data previously submitted through EDI .
Review History
Version | Date | Comment |
---|---|---|
Current Version (v. 113) | Jan 12, 2023 14:54 |
Mhairi West
: added detail on partner sperm movement out of UK |
v. 186 | Mar 06, 2025 08:12 |
Mhairi West
note made re requirement for IDEAS core update. removal of info about old cycles . clarification of existing issues |
v. 185 | Feb 12, 2025 11:32 |
Mhairi West
added detail on the issues with surrogacy and thawing embryos brought into the clinic |
v. 184 | Feb 07, 2025 12:37 |
Mhairi West
removed the EDD requirement for outcome forms to appear |
v. 183 | Dec 02, 2024 13:48 |
Mhairi West
updates on recent fixes and some new errors |
v. 182 | Nov 26, 2024 12:49 | Mhairi West |
v. 181 | Nov 05, 2024 16:07 | Mhairi West |
v. 180 | Oct 14, 2024 10:16 | Mhairi West |
v. 179 | Oct 03, 2024 13:58 |
Mhairi West
added known issue - multiple egg thaw forms |
v. 178 | Sept 30, 2024 13:33 |
Mhairi West
early outcome link to pregnancy test date in treatment plan tab |
v. 177 | Sept 02, 2024 14:19 | Mhairi West |
v. 176 | Sept 02, 2024 14:15 |
Mhairi West
all clinics are now updated and have has their exsiting tickets addressed - The below issues are addressed by the next IDEAS PRISM Portal Update , which will be rolled out over spring 2024; Movements; This is resolved - Discarding donor sperm that you transported from another HFEA clinic - there is an erpsregref error on the Gamete Out form and it cannot be submitted. NOTE the form has changed slightly, see here https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/2928181249/How+to+Gamete+Movement+OUT#Update-December-2023 This is resolved - Gamete IN forms are now showing an error related to egg donors - even when no egg donor is involved. NOTE - There are a couple of extra field on the movement form - please see here for guidance https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/763953456/How+to+Gamete+Movement+IN#Spring-2024-Update You will no longer have the option to register a male as either a patient, or a partner if the primary patient hasn’t been registered yet - Accidental registration of a male as a patient - HFEA rules mean that the role cannot be changed without deleting all associated forms for the couple using IDEAS PRISM Portal , including registration , and starting again. This is error prone and we are discussing another solution. HFEA have now confirmed that this does not require reporting through PRISM - Male patient with stored sperm wishes to export out of UK. Currently, submission of a Registration and a Gamete out form is required. This scenario is not possible to report via PRISM, or IDEAS PRISM Portal at the moment. |
v. 175 | Sept 02, 2024 14:14 |
Mhairi West
de duplication exercise in the main is complete - Duplicate cycles in HFEA PRISM Mellowood are undertaking a major exercise to manually delete all the cycles that clinics have incorrectly submitted twice (once by EDI and then again by IDEAS PRISM Portal). This is thousands of cycles and will take months to complete. we are aware of the CaFC deadline - we cannot do this exercise any faster than we are doing now. HFEA PRISM team are aware. As a result you may see some cycles that you swear you already submitted and are now red again. In order to remove the duplicates sometimes i have to delete subsequent FET cycles. Please just submit these again . |
v. 174 | Aug 12, 2024 14:39 |
Mhairi West
detail added regarding cancelled fresh egg recipient cycles - no forms needed |
v. 173 | Aug 08, 2024 14:37 |
Mhairi West
added links to pages with help on movement of items with multiple freeze dates |
v. 172 | Jul 29, 2024 09:24 |
Mhairi West
Added Section on cancelled cycles cycles and what to submit |
v. 171 | Jul 29, 2024 09:24 | Mhairi West |
v. 170 | Jul 19, 2024 10:19 |
Mhairi West
egg thaw FAQ updated and link to fix page added |
v. 169 | Jul 19, 2024 10:14 |
Mhairi West
update added for latest portal release (egg thaws and thaw forms collect button) , ongoing HFEA issues and du0licate cycle exercise |
v. 168 | Jul 10, 2024 10:06 |
Mhairi West
added question re DIUI and early outcome forms |
v. 167 | Jul 01, 2024 12:24 | Mhairi West |
v. 166 | Jun 21, 2024 07:25 | Mhairi West |
v. 165 | Jun 17, 2024 10:54 | Mhairi West |
v. 164 | May 13, 2024 08:27 |
Mhairi West
clarity on non stimulated monitoring cycles |
v. 163 | Apr 25, 2024 12:23 |
Mhairi West
added question re unrequired egg thaw form in FET cycles |
v. 162 | Apr 18, 2024 11:25 | Mhairi West |
v. 161 | Apr 15, 2024 09:34 | Mhairi West |
v. 160 | Mar 27, 2024 14:33 | Mhairi West |
v. 159 | Mar 18, 2024 21:22 |
Mhairi West
added question regarding freezing donor eggs on recipient record |
v. 158 | Feb 28, 2024 09:31 |
Mhairi West
updated advice on movements re Spring 2024 update |
v. 157 | Feb 14, 2024 13:51 | Mhairi West |
v. 156 | Feb 13, 2024 10:49 | Mhairi West |
v. 155 | Jan 24, 2024 11:37 |
Mhairi West
updated advice on 'cycle already exists' |
v. 154 | Jan 23, 2024 15:21 |
Mhairi West
update on error on Gamete movement in form after update |
v. 153 | Jan 12, 2024 11:01 | Mhairi West |
v. 152 | Dec 12, 2023 10:14 |
Mhairi West
info on new registration options after Decemebr update |
v. 151 | Dec 12, 2023 10:09 |
Mhairi West
removal of older information ; We attempted to submit forms using the EDI system within IDEAS after the cut off time of 27 August 2021. Any attempt to report via EDI after the switch off on the 27/08/21 would not have been received by the HFEA (notification was provided to clinics many weeks in advance of this date to not use EDI from the 27/08/21 for reporting). Unfortunately these patients and cycles will not data sync, and you will have to add the data in manually with the ‘Collect form’ button. |
v. 150 | Nov 14, 2023 17:42 | Mhairi West |
v. 149 | Nov 14, 2023 17:41 | Mhairi West |
v. 148 | Nov 03, 2023 11:01 |
Mhairi West
mixing record already exists is resolved in Nov 2023 update - link added to help page |
v. 147 | Oct 30, 2023 11:26 |
Mhairi West
extra thaw from issue will be addressed by next update |
v. 146 | Sept 29, 2023 15:51 |
Mhairi West
partner does not exist error is resolved - amended instructions |
v. 145 | Sept 29, 2023 12:24 |
Mhairi West
added info on how to resolve a failed data sync |
v. 144 | Sept 15, 2023 09:55 |
Mhairi West
new ongoing issue - mixing record already exists and unique storage key |
v. 143 | Aug 31, 2023 11:48 |
Mhairi West
added question about troubleshooting 'unable to save registration form' |
v. 142 | Aug 21, 2023 11:42 |
Mhairi West
added ongoing issue of egg donor errors on Gamete In forms |
v. 141 | Jul 28, 2023 10:59 | Mhairi West |
v. 140 | Jul 25, 2023 08:40 | Mhairi West |
v. 139 | Jul 21, 2023 10:41 | Mhairi West |
v. 138 | Jul 18, 2023 08:36 |
Mhairi West
re ordering of questions and some clarity arounf failed data syncs , which may actually have never been submitted by EDI initially |
v. 137 | Jun 29, 2023 10:34 |
Mhairi West
updated advice re partner sperm movement 0 GMO not required and will be removed in due course |
v. 136 | Jun 06, 2023 11:31 | Mhairi West |
v. 135 | May 16, 2023 10:24 |
Mhairi West
added FAQ relate to embryo donation after storage for patient use |
v. 134 | Apr 17, 2023 09:35 | Mhairi West |
v. 133 | Apr 12, 2023 10:10 | Mhairi West |
v. 132 | Apr 12, 2023 09:48 |
Mhairi West
Added info about duplicate registration forms |
v. 131 | Apr 06, 2023 07:17 |
Mhairi West
added ongoing issues section |
v. 130 | Apr 06, 2023 07:10 | Mhairi West |
v. 129 | Apr 06, 2023 07:09 | Mhairi West |
v. 128 | Apr 04, 2023 11:41 |
Mhairi West
updated information regarding egg thaws |
v. 127 | Apr 04, 2023 11:39 | Mhairi West |
v. 126 | Apr 04, 2023 11:13 | Mhairi West |
v. 125 | Mar 27, 2023 16:40 |
Mhairi West
Removal of older infomration ; Unsubmitted data - during downtime and for regular validation How will we keep track of what data has not been submitted during the 'shut down phase? Mellowood will supply queries and reports to identify outstanding forms which were not able to be submitted during the period of time when no data could be submitted https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/2447867909. What will happen to our old data? Data in the existing Register will be migrated to the new Register by the HFEA. If a patient was registered using the old EDI system, their data will need synchronised before you can submit any further forms. For more information see below and also at this link https://mellowoodmedical.atlassian.net/wiki/spaces/MMHELP/pages/2472902778. If you did not submit a form through EDI , then there will be nothing to sync. Cycle type does not appear on backlog query results You may find that some cycle types do not appear on your backlog query results. this could be because they haven’t been configured correctly. This can only be checked by Mellowood staff - please contact support@mellowoodmedical.com, and use PRISM as the subject line. |
v. 124 | Mar 27, 2023 16:34 |
Mhairi West
removal of intro information about PRISM; There are a few obvious differences between the current system used to submit your licensed treatment data to the HFEA, and PRISM; Instead of submitting the forms directly from the patient record in IDEAS, you will access a PRISM portal in your internet browser. errors in form completion will be detected in real-time and you won’t need to wait until the form is returned to find what they are - you won’t be able to submit the form until it is completed correctly. An addendum to that is described below, regarding retrospective switch on of rules by HFEA. when freezing, thawing or shipping, you will be querying a ‘live’ HFEA database, rather than your IDEAS system |
v. 123 | Mar 27, 2023 16:32 |
Mhairi West
warning message not to resubmit EDI forms - report as a failed data sync |
v. 122 | Mar 01, 2023 13:18 | Mhairi West |
v. 121 | Feb 22, 2023 15:13 |
Mhairi West
Added link to Clinic Focus , and info about retrospective switch on of validation rules |
v. 120 | Feb 15, 2023 15:23 |
Mhairi West
removed old references not longer required |
v. 119 | Feb 15, 2023 12:42 | Mhairi West |
v. 118 | Feb 10, 2023 17:34 | Mhairi West |
v. 117 | Feb 06, 2023 11:22 | Mhairi West |
v. 116 | Feb 03, 2023 14:50 |
Mhairi West
information on feb 2023 update which means Treatment cycle form for Frozen cycle will not appear until the thaw has been done |
v. 115 | Feb 03, 2023 12:01 |
Mhairi West
- removed PRISM install timeline question - everyone now has integrated PRISM. - Added clarification re actions after investigation into extra thaw forms - Added comment on solution to incorrect partner registration |
v. 114 | Feb 03, 2023 11:56 |
Mhairi West
added question about extra thaw forms and what probably causes them |
v. 113 | Jan 12, 2023 14:54 |
Mhairi West
added detail on partner sperm movement out of UK |
v. 112 | Jan 10, 2023 13:08 |
Mhairi West
added HFEA guidance for when a male is accidentally registered as a patient |
v. 111 | Jan 10, 2023 13:07 | Mhairi West |
v. 110 | Dec 16, 2022 13:15 |
Mhairi West
clarification on FET treatment cycle forms more info on pregnancy outcome validation error |
v. 109 | Nov 14, 2022 12:40 | Mhairi West |
v. 108 | Nov 09, 2022 09:28 |
Mhairi West
link to surrogacy page added |
v. 107 | Nov 08, 2022 19:57 | Mhairi West |
v. 106 | Oct 25, 2022 12:53 |
Mhairi West
addition of fAQ - how to remove donors who didn't go ahead from the PRISM backlog report |
v. 105 | Sept 20, 2022 12:57 |
Mhairi West
addition of information about DI forms - insemination form needs completed in IDEAS for PRISM form to autopopulate |
v. 104 | Sept 16, 2022 14:00 |
Mhairi West
Added a question relating to lining thaw cycles to original freeze cycles |
v. 103 | Sept 08, 2022 09:40 | Ryad Tally |
v. 102 | Sept 02, 2022 14:12 | Ryad Tally |
v. 101 | Aug 23, 2022 13:51 | Mhairi West |
v. 100 | Aug 23, 2022 11:12 |
Mhairi West
screenshot for frozen egg error |
v. 99 | Aug 18, 2022 08:49 | Mhairi West |
v. 98 | Aug 15, 2022 18:33 | Mhairi West |
v. 97 | Jul 29, 2022 13:25 | Mhairi West |
v. 96 | Jul 14, 2022 12:52 | Mhairi West |
v. 95 | Jul 14, 2022 10:02 |
Mhairi West
detail of common error when using thawed eggs |
v. 94 | Jul 11, 2022 10:13 | Mhairi West |
v. 93 | Jul 02, 2022 10:42 | Ryad Tally |
v. 92 | Jun 24, 2022 15:17 | Ryad Tally |
v. 91 | Jun 24, 2022 13:16 | Ryad Tally |
v. 90 | Jun 24, 2022 13:12 | Ryad Tally |
v. 89 | Jun 24, 2022 13:00 | Ryad Tally |
v. 88 | Jun 24, 2022 11:07 | Mhairi West |
v. 87 | Jun 07, 2022 09:19 |
Mhairi West
clarification of requirements for registration of donors, how to ensure the DIUI tx forms are avaialble |
v. 86 | Jun 01, 2022 12:13 | Mhairi West |
v. 85 | May 25, 2022 14:11 | Mhairi West |
v. 84 | May 25, 2022 11:42 | Mhairi West |
v. 83 | May 05, 2022 14:33 | Mhairi West |
v. 82 | Apr 11, 2022 15:56 | Mhairi West |
v. 81 | Mar 21, 2022 16:55 | Mhairi West |
v. 80 | Mar 11, 2022 11:14 | Mhairi West |
v. 79 | Mar 09, 2022 16:55 | Mhairi West |
v. 78 | Mar 07, 2022 14:19 | Mhairi West |
v. 77 | Feb 25, 2022 15:40 | Mhairi West |
v. 76 | Feb 24, 2022 16:48 | Mhairi West |
v. 75 | Feb 22, 2022 10:27 |
Mhairi West
surrogacy FET clarification |
v. 74 | Feb 22, 2022 10:04 |
Mhairi West
partenr registration in donor tx and gamete providers with donor embryos |
v. 73 | Feb 21, 2022 16:32 | Mhairi West |
v. 72 | Feb 16, 2022 08:16 | Mhairi West |
v. 71 | Feb 15, 2022 17:20 | Mhairi West |
v. 70 | Feb 15, 2022 15:27 |
Mhairi West
information added about shared motherhood |
v. 69 | Feb 11, 2022 16:28 | Mhairi West |
v. 68 | Feb 10, 2022 17:17 | Mhairi West |
v. 67 | Feb 10, 2022 17:09 |
Mhairi West
how to solve 'no partner registration' |
v. 66 | Feb 04, 2022 11:33 | Mhairi West |
v. 65 | Feb 04, 2022 11:10 |
Mhairi West
FAQ added - NHS number already registered error fix |
v. 64 | Jan 31, 2022 17:25 | Mhairi West |
v. 63 | Jan 31, 2022 09:26 |
Mhairi West
info regarding old EDI treatment form numbers |
v. 62 | Jan 26, 2022 15:47 | Mhairi West |
v. 61 | Jan 26, 2022 15:32 |
Mhairi West
question added re stimulation tretament feature |
v. 60 | Jan 21, 2022 12:13 |
Mhairi West
data sync issues - use of EDI |
v. 59 | Jan 12, 2022 11:11 |
Mhairi West
info about donor registration and file tye |
v. 58 | Jan 12, 2022 10:54 | Ryad Tally |
v. 57 | Jan 10, 2022 17:05 | Ryad Tally |
v. 56 | Jan 10, 2022 17:04 | Ryad Tally |
v. 55 | Jan 10, 2022 17:02 | Ryad Tally |
v. 54 | Jan 10, 2022 16:37 | Mhairi West |
v. 53 | Jan 10, 2022 16:36 |
Mhairi West
clarification of Gamete In and Out actions in IDEAS |
v. 52 | Jan 10, 2022 14:15 | Mhairi West |
v. 51 | Jan 07, 2022 16:13 | Ryad Tally |
v. 50 | Jan 07, 2022 15:52 | Ryad Tally |
v. 49 | Jan 07, 2022 15:50 | Ryad Tally |
v. 48 | Jan 07, 2022 15:43 | Ryad Tally |
v. 47 | Jan 06, 2022 13:23 |
Mhairi West
Q about physical characteristics needing recoding in system config for donor registration |
v. 46 | Jan 06, 2022 13:13 |
Mhairi West
Q about lack of outcome form added |
v. 45 | Jan 05, 2022 14:13 | Ryad Tally |
v. 44 | Jan 05, 2022 12:24 |
Mhairi West
information about changes to system config lists (ethnicity and country), and also provision of document re access to HFEA PRISM |
v. 43 | Dec 01, 2021 10:13 | Mhairi West |
v. 42 | Nov 29, 2021 12:03 |
Mhairi West
clarification re sperm/egg donor registration and nature of IDEAS record. |
v. 41 | Nov 19, 2021 14:19 | Mhairi West |
v. 40 | Nov 17, 2021 11:08 | Mhairi West |
v. 39 | Nov 17, 2021 10:57 | Mhairi West |
v. 38 | Nov 15, 2021 10:59 |
Mhairi West
info added re treatment cycle forms for frozen cycles |
v. 37 | Nov 08, 2021 12:19 | Mhairi West |
v. 36 | Nov 08, 2021 12:18 | Mhairi West |
v. 35 | Nov 05, 2021 09:39 | Mhairi West |
v. 34 | Nov 03, 2021 19:37 | Mhairi West |
v. 33 | Nov 02, 2021 10:44 | Mhairi West |
v. 32 | Sept 15, 2021 07:39 |
Mhairi West
update links and clarification in error section |
v. 31 | Sept 10, 2021 08:59 |
Mhairi West
clarification around similarity of old and new forms |
v. 30 | Sept 01, 2021 13:50 | Mhairi West |
v. 29 | Sept 01, 2021 12:51 | Mhairi West |
v. 28 | Sept 01, 2021 10:48 | Mhairi West |
v. 27 | Aug 26, 2021 11:58 | Mhairi West |
v. 26 | Aug 26, 2021 11:48 | Mhairi West |
v. 25 | Aug 24, 2021 11:07 | Mhairi West |
v. 24 | Aug 23, 2021 12:54 | Mhairi West |
v. 23 | Aug 23, 2021 12:54 | Mhairi West |
v. 22 | Aug 23, 2021 12:53 | Mhairi West |
v. 21 | Aug 10, 2021 14:04 | Mhairi West |
v. 20 | Aug 10, 2021 12:27 | Mhairi West |
v. 19 | Aug 10, 2021 12:25 | Mhairi West |
v. 18 | Aug 10, 2021 12:25 | Mhairi West |
v. 17 | Aug 10, 2021 12:24 | Mhairi West |
v. 16 | May 10, 2021 17:24 | Mhairi West |
v. 15 | May 10, 2021 17:01 | Mhairi West |
v. 14 | May 10, 2021 16:47 | Mhairi West |
v. 13 | Jan 28, 2021 10:12 | Mhairi West |
v. 12 | Dec 01, 2020 15:02 | Mhairi West |
v. 11 | Nov 30, 2020 19:25 | Mhairi West |
v. 10 | Nov 30, 2020 17:12 | Mhairi West |
v. 9 | Nov 30, 2020 17:10 | Mhairi West |
v. 8 | Nov 30, 2020 17:07 | Mhairi West |
v. 7 | Nov 30, 2020 17:05 | Mhairi West |
v. 6 | Nov 30, 2020 16:45 | Mhairi West |
v. 5 | Nov 30, 2020 16:40 | Mhairi West |
v. 4 | Nov 30, 2020 16:34 | Mhairi West |
v. 3 | Nov 30, 2020 16:05 | Mhairi West |
v. 2 | Nov 30, 2020 15:47 | Mhairi West |
v. 1 | Nov 30, 2020 15:28 | Mhairi West |