Submission of egg thaw cycles has been resolved .

New Egg Thaw cycles

you shouldn’t have a problem submitting new egg thaw cycles.

• Remember to select ‘thawed eggs used’ on the Treatment Cycle Form

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• Double check that the gamete sources are correct source, and the ‘frozen’ tick box in the embryo creation and use form

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Fixing Retrospective Egg Thaw Cycles

You will likely see a bunch of errors like this on cycles that you have attempted to submit before now;

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IDEAS PRISM - THIS STEP IS ESSENTIAL!

• Treatment Cycle form - click ‘Edit Form’

• Click the Delete button at the bottom

• this will delete all the forms.

• If you try to resubmit now you will most likely get this message when you try to submit the Treatment Cycle form;

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to resolve this;

• Navigate to the patients treatment cycle folder

• Select the correct cycle you are trying to report

• Click the reports button in the picklist

• Double click the query called ‘1. PRISM egg thaw & soft delete fix’ (if you don’t have this email support@mellowoodmedical.com)

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• A dialog box will pop up, click Yes to proceed

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Once the process has completed, you should see the following message

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You can now click on PRISM Portal again, and you should be able to submit your egg thaw cycle.